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  • What we do
        • Connectivity
        • Connectivity solutions ranging from basic broadband connections, through to fully managed, innovative SD-WAN solutions providing an always-on, dynamic connection that will automatically select the best path for your network traffic.

        • Unified Comms
        • With a pedigree in fixed and mobile communications, cloud voice, and cloud-based Productivity tools, Timico’s unified and converged services enables your end-users to work and collaborate more effectively, where when and how they need.

        • Cloud & Hosting
        • Our leading edge cloud and data centre services range from simple Hosting and Data Protection right through to complex hybrid cloud deployments and Public Cloud solutions utilising Microsoft Azure, enabling you to focus on what you do best.

        • IT Managed Services
        • We deliver IT managed services so you can focus your resources on creating client value. Our capability extends from the end-user device right through to the Public Cloud, offering a single point of contact for all IT services and support.

        • Security
        • No matter what level of protection your business needs, we've got 1st class security management and applications at the ready - our job is to keep your business safe from unwanted threats and attacks.

  • Who we help
        • Hospitality & Leisure
        • Helping hospitality & leisure brands and operators to increase brand loyalty and enhance guest experience digitalisation.

        • Professional & Financial Services
        • Helping professional & financial services firms to create client value and capture long term advantage, by enabling digitalisation and increasing return on talent.

        • Retail
        • Helping retailers increase lifetime value and enhance customer experience by supporting an omnichannel strategy.

        • Public Sector & Not For Profit
        • Enabling Public Sector & NFP organisations to increase their impact by embracing technology to create additional value, drive digital transformation and efficiencies.

        • Construction & Manufacturing
        • Enabling construction & manufacturing organisations the flexibility to connect and manage projects effectively.

        • Commercial
        • Enabling commercial organisations to succeed and take you into a digital world, where change can happen and there's no limit.

  • Who we are
        • Strategic Partnerships
        • We have excellent relationships with a series of strategic partners that enable us to provide you with a comprehensive range of business-enabling solutions.

        • Our Commitments
        • We have grown rapidly over the past 15 years, and so has our commitment to implement and improve support for our colleagues, customers and our local community.

        • Compliance and Security
        • Security and compliance are important factors of managed services, that are absolutely essential to the security and integrity of your business.

        • Meet the Team
        • We have built a world class executive team that use their extensive experience across all sectors to inspire our team to drive the growth and success of our business.

  • Success Stories
        • Hall & Woodhouse
        • Hall and Woodhouse

          Hall & Woodhouse chose us to provide a connectivity solution that will help them prepare for a new era of guest

          Read the success story
        • Harrods Aviation
        • CDG

          Harrods Aviation chose us for a digital transformation project that has enabled them to develop their ways of working.

          Read the success story
        • Roxel
        • Roxel

          Roxel chose us to create a solution to provide a more flexible way of managing their desktop estate and infrastructure.

          Read the success story
        • Want to see more?

          We work with many business sectors, so if you would like to find out where there is space for change in your business, book a free roadmap consultation with one of our experts today.

          View all success stories
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  • Contact Us
        • Sales

          0333 220 0222

          Lines open 08:30 to 17:30, Monday to Friday (excl Bank Holidays).

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        • Technical Support

          0333 220 0222

          Lines open 08:00 to 18:00, Monday to Saturday (excl Bank Holidays).

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        • Out of hours support

          Subscribers to our Timico 24x7 Support service can call us on 0333 220 0222 outside of our core hours.

          Alternatively, you can report a fault anytime via ServiceHub or by emailing support@timico.co.uk, and we’ll get back to you within our core hours.

        • Timico Newark

          Newark Office

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        • Timico Winnersh

          Winnersh Office

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        • Timico London

          London Office

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        • Timico Telford

          Telford Office

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Terms & Policies


General terms and conditions

 

Service Provider Agreement

Delivery Policy

Cancellation Policy

Service Reconnection Policy

Privacy Policy (Customers)

Privacy Policy (Business Partners, Suppliers, Subcontractors)

Acceptable Use Policy

Complaints Policy

Standard Charges

Business Call Tariff

Vodafone Call Rates and supporting information

General Terms and Conditions for use of Website and Portals

Data Centres: Access Policy

Environmental Policy and Procedure

Traffic Management Policy

Data Retention Policy

Usage Policy

Fair Use Policy

Change Management Policy

Nominet Terms of Use

3rd Party Service Providers


Additional conformity

 

COVID-19 Risk Assessment

Health & Safety Statement of Intent

Policy in Respect of the provision of 999/112 access to the Emergency Services

Corporate Social Responsibility policy

Modern Slavery Statement

Major incident management policy

Timico Gender Pay Gap Report

 


Archive documents

 

Historic Charges - 13th Mar 2013 to 28th Jul 2013

Historic Charges - 29th Jul 2013 to 20th Oct 2013

Historic Charges - 21st Oct 2013 to 7th Apr 2014

Historic Charges - 8th Apr 2014 to 28th May 2014

Historic Charges - 29th May 2014 to 13th Sep 2014

Historic Charges - 14th Sep 2014 to Aug 2015

Historic Charges - Sep 2015 to Jan 2016

Historic Charges - Feb 2016 to Apr 2016

Historic Charges - May 2016 to Jun 2016

Historic Charges - July 2016 to Sep 2016

Historic Charges - Oct 2016 to Nov 2016

Historic Charges - Dec 2016

Historic Charges - Jan 2017

Support

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Useful links

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  • Meet the Team
  • Strategic Partnerships
  • Careers
  • Compliance and Security
  • Modern Slavery Statement
  • Privacy Policy & Cookies
  • Terms & Policies

About us

We deliver Connectivity, UC&C, Cloud & Hosting, Security and IT Managed Service Solutions to our customers, through Service Operations based in Newark, Winnersh, Telford and London.

Keep in touch

0333 220 0222

Contact Us

© Timico Limited 2021. Timico Limited, Registered in England with Company Number 04841830 and offices at Brunel Business Park, Jessop Close, Newark, Nottinghamshire, NG24 2AG