Terms & Policies

General terms and conditions

 

Service Provider Agreement

Delivery Policy

Cancellation Policy

Service Reconnection Policy

Privacy Policy (Customers)

Privacy Policy (Business Partners, Suppliers, Subcontractors)

Acceptable Use Policy

Complaints Policy

Standard Charges

VoIP Business Call Tariff

Vodafone Call Rates and supporting information

General Terms and Conditions for use of Website and Portals

Data Centres: Access Policy

Environmental Policy and Procedure

Traffic Management Policy

Data Retention Policy

Usage Policy

Fair Use Policy

Change Management Policy

Nominet Terms of Use

Timico Business Call Tariffs - July 2018

3rd Party Service Providers

Archive documents

 

Historic Charges - 13th Mar 2013 to 28th Jul 2013

Historic Charges - 29th Jul 2013 to 20th Oct 2013

Historic Charges - 21st Oct 2013 to 7th Apr 2014

Historic Charges - 8th Apr 2014 to 28th May 2014

Historic Charges - 29th May 2014 to 13th Sep 2014

Historic Charges - 14th Sep 2014 to Aug 2015

Historic Charges - Sep 2015 to Jan 2016

Historic Charges - Feb 2016 to Apr 2016

Historic Charges - May 2016 to Jun 2016

Historic Charges - July 2016 to Sep 2016

Historic Charges - Oct 2016 to Nov 2016

Historic Charges - Dec 2016

Historic Charges - Jan 2017