Timico Executive Team

The driving force behind our growth and strategy

We have built a world class executive team that use their extensive experience across all sectors to inspire our team to drive the growth and success of our business.

Neil Muller

CHIEF EXECUTIVE OFFICER

Neil Muller

CHIEF EXECUTIVE OFFICER

Neil joined Timico as CEO in November 2018. He is responsible for Timico’s strategic direction and day-to-day performance. Prior to joining Timico, Neil led the rise of Daisy Group as CEO, and was UK Managing Director at IT Services and Solutions Provider, Computacenter.

Duncan Bain

CHIEF FINANCIAL OFFICER

Duncan Bain

CHIEF FINANCIAL OFFICER

Duncan joined as Finance Director in June 2017, shortly after Horizon Capital’s investment in Timico, and was promoted to the Board in April 2019, becoming CFO in June 2019. He is responsible for all financial matters across the group including financial accounting and control, planning and analysis, billing, commercial finance and property.

Previously he has held senior finance, risk management and business development roles across a range of small and large businesses, including PE-backed ones. Duncan has a wealth of experience in commercial, business-facing financial leadership roles and is passionate about driving profitable growth and creating value for all stakeholders – shareholders, staff and customers alike.

John Holt

CHIEF OPERATING OFFICER

John Holt

CHIEF OPERATING OFFICER

John joined us in October 2018, bringing over 20 years of Customer Service, Operations and Sales experience at Communications and IT service providers. He has a passion for continuous improvement and placing the customer at the heart of our operational activity, developing long term relationships to help them take advantage of the transition to digital and cloud services.

Prior to joining Timico, John was COO at Daisy Group, and spent his formative years in a variety of roles at Computacenter.

Victoria Marcer

MERGERS & ACQUISITIONS DIRECTOR

Victoria Marcer

MERGERS & ACQUISITIONS DIRECTOR

Victoria joined Timico in March, leading the Mergers & Acquisition agenda to deliver our strategic growth plans. A qualified Chartered Accountant with extensive M&A transaction and board level experience across a range of sectors, including FMCG and wider Business Services, Victoria will be driving deal origination and delivery for Timico.

Victoria has extensive strategic finance and transactional experience, having spent 4 years at LDC as an Investment Director, where she was responsible for several portfolio investment companies, and nearly 20 years at PwC where she was a Director in the Corporate Finance team.

David Jones

CHIEF PEOPLE OFFICER

David Jones

CHIEF PEOPLE OFFICER

David joined Timico in December 2019, leading the People & Culture functions as well as driving the Communications and Marketing teams with a commercial focus. A qualified Occupational Psychologist with extensive board level experience across FMCG, Financial Services and Technology sectors, David will deliver successful employee engagement programmes in addition to effective business performance and leadership capability to Timico.

David has a strong track record in building effective individuals, teams and organisations alongside significant cost base efficiencies; through organisational design, outsourcing and business integration. Prior to joining Timico, David developed people and capability at Travis Perkins, Daisy Group and Vodafone.

Kirsty Johnson

DIRECTOR, INTEGRATION &
BUSINESS TRANSFORMATION

Kirsty Johnson

DIRECTOR, INTEGRATION & BUSINESS TRANSFORMATION

Kirsty joined Timico in 2017 as Client Operations Director, running the Network Operations Centre, Client Services team and the IT Help Desk. Formerly at Alternative Networks for 12 years, Kirsty has extensive experience managing client services, operations, technical support, provisioning and field engineering teams.

A dynamic leader, Kirsty now fulfils the role of Integration and Transition Director for Timico, managing system and people integrations following the acquisitions of 25SevenIT in 2018 and Atos IT Outsourcing Services Limited in 2019. Kirsty will continue to lead and manage future acquisitions for Timico in 2020.

Martin Riley

CHIEF TECHNOLOGY OFFICER

Martin Riley

CHIEF TECHNOLOGY OFFICER

Martin joined Timico in July 2017, bringing with him 17 years of service provider experience enabling customers in maturing their cloud and security capabilities. His experience spans working with customer organisations ranging from less than 10 IT users to enterprise with over 15,000 IT users; giving Martin an expert level understanding of the complexities involved in creating and evolving digital transformation and cloud strategies in the modern age.

At Timico, Martin is the driving force behind developing an innovative and relevant technical roadmap, working closely with both customers, colleagues and strategic partners to ensure we meet customer demand.

Non-Executive Team

Geoff Neville

NON-EXECUTIVE CHAIRMAN

Geoff Neville

NON-EXECUTIVE CHAIRMAN

Geoff joined Timico as a Non-Executive Director in February 2017 and was appointed as Chairman in January 2018. He works closely with the Executive and Senior Leadership teams.

He has over 25 years' international management experience in IT Services, Software and Business Process Outsourcing.

Simon Hitchcock

NON-EXECUTIVE DIRECTOR

Simon Hitchcock

NON-EXECUTIVE DIRECTOR

Simon is a Non-Executive of Timico and led the acquisition from the founder in 2017. He has significant experience of investing in high growth technology service businesses and is currently also a board member of Sabio and Juniper, his previous investments include Adapt and Wireless Innovation.

Simon is Managing Partner of Horizon Capital which he founded in 2018 to focus exclusively on Technology and Business Services investments following an 18-year career with generalist mid-market investors. Simon commenced his career with PwC Corporate Finance and is a Fellow of the Institute of Chartered Accountants.

Joe Edwards

NON-EXECUTIVE DIRECTOR

Joe Edwards

NON-EXECUTIVE DIRECTOR

Joe joined Timico as a Non-Executive Director in February 2017. He is an advisor to Horizon Capital focussed on sales development and market growth and has held a variety of senior leadership roles across the technology sector including executive board positions with Hewlett Packard, Cap Gemini and Atos international.

Timico Newark

Timico Winnersh

Timico London

Timico Telford

Timico Executive Team

The driving force behind our growth and strategy

Neil Muller

CHIEF EXECUTIVE OFFICER

Duncan Bain

CHIEF FINANCIAL OFFICER

John Holt

CHIEF OPERATING OFFICER

Victoria Marcer

MERGERS & ACQUISITIONS DIRECTOR

David Jones

CHIEF PEOPLE OFFICER

Kirsty Johnson

DIRECTOR, INTEGRATION & BUSINESS TRANSFORMATION

Martin Riley

CHIEF TECHNOLOGY OFFICER

Non-Executive Team

Geoff Neville

NON-EXECUTIVE CHAIRMAN

Simon Hitchcock

NON-EXECUTIVE DIRECTOR

Joe Edwards

NON-EXECUTIVE DIRECTOR

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