Get advice, answers, and information on our products and services.

Our UK based technical support team works around the clock, seven days a week, monitoring and maintaining our customers' networks and systems.

Our core support hours are 8am to 6pm, Monday to Saturday, excluding public and bank holidays. You can get in touch with technical support during these hours by:

Calling: 0844 488 9889

Calls cost 7p per minute plus your phone company's access charge.

Out of Hours Support

If you want to speak to our Tech team by phone on a Sunday, or outside of our core hours, call 0844 488 9889, but you’ll need to subscribe to our Timico 24x7 Support service.

Alternatively, you can report a fault anytime via MyTimico or by emailing support@timico.co.uk, and we’ll get back to you within our core hours.

Calls cost 7p per minute plus your phone company's access charge.