Get advice, answers, and information on our products and services.

Call: 0333 220 0222

Our UK based technical support team works around the clock, seven days a week, monitoring and maintaining our customers' networks and systems.

Our core support hours are 8am to 6pm, Monday to Saturday, excluding public and bank holidays.

Out of hours support

If you want to speak to our technical support team by phone on a Sunday, or outside of our core hours, you can call 0333 220 0222. You will need to subscribe to our Timico 24x7 Support service.

Alternatively, you can report a fault anytime via MyTimico or by emailing support@timico.co.uk, and we’ll get back to you within our core hours.