Contact Us

Get advice, answers, and information on our products and services.


Speak to Sales

Call: 0845 126 6616

Calls cost 2p per minute plus your phone company's access charge. Lines open 8:30am to 5:30pm Monday to Friday (excl bank holidays).


Request a Sales Call:

Technical Support

Our UK based technical support team works around the clock, seven days a week, monitoring and maintaining our customers' networks and systems.

Our core support hours are 8am to 6pm, Monday to Saturday, excluding public and bank holidays. You can get in touch with technical support during these hours by:

Calling: 0844 488 9889

Calls cost 7p per minute plus your phone company's access charge.

Out of Hours Support


If you want to speak to our Tech team by phone on a Sunday, or outside of our core hours, call 0844 488 9889, but you’ll need to subscribe to our Timico 24x7 Support service.

Alternatively, you can report a fault anytime via MyTimico or by emailing, and we’ll get back to you within our core hours.

Calls cost 7p per minute plus your phone company's access charge.

Where are we?

Our regional offices, maps, and postal addresses

Timico Newark

Timico Newark

Brunel Business Park,
Jessop Close,
Nottinghamshire NG24 2AG
0844 871 8100

Company Reg No: 4841830
VAT Reg No: 852 3688 04
Get directions

Timico Winnersh

Timico Winnersh

E2 Eskdale Road,
Wokingham RG41 5TS
Get directions

Timico London

Timico London

Aquatical House,
39 Bell Lane,
London E1 7LU
Get directions

PowerHost platform notice

Please be aware that our PowerHost platform is now End of Life. If you contact us regarding your shared web hosting, email or associated email and domain services, please ensure that you have your Timico account number ready to pass our security checks. For further information on your Hosting Services, please visit the Support Centre -