IT MANAGED SERVICES
IT doesn’t need to be stressful
Let us take the pain out of managing your IT estate
We've got a team of experts
Professional Services capability enabling transformation, transition and discreet projects with both design and full life cycle services.
Target Operating Model Consultancy
Giving you the foundation of the design and ensures a clear strategic outlook.
Project and Program Management
Managing your private cloud-based solutions.
4th Line technical support consultancy
Letting us take care of critical service related incidents.
Providing a defined service delivery management.
Designing your network with the optimum solution.
Make us be your trusted provider of infrastructure and data management services
Our wrap around managed service is underpinned by technology experts.
These services can either be taken as a standalone product or multiple products built together to create your own individual service wrap
|Service Delivery Management||Project and Professional Services||Remote Infrastructure Management||Network Managed Services|
|Database Management||Support and Maintenance||On Site Support Services||Managed Print|
|Private Cloud Services||Security Services||Application Management & Support||Hardware and Software Supply|
|Software License Management||Workspace Services||Data Management Services||Managed Data Centre Hosting|
Trusted provider of missions critical 24 x 7 services
Put your infrastructure in our safe hands.
Service Operations Centre -
NOC in Telford/Newark, staffed 24 x 7 x 365
|Event monitoring, infrastructure & incident management||Security Services|
|24/7 Service Delivery operating mode||On-site support services & Managed Print|
|Network Managed Services||Major Incident Management|
Managed Data Centre Hosting or
Remote Infrastructure Management
Enterprise Class Monitoring/Toolsets including
CA Unified Infrastructure Management
Service Delivery Management
Delivering against our promise
Our Service Delivery Management Team ensure that all service agreements are delivered in line with contracted SLA and KPI targets.
Ensuring that contracted services are delivered in accordance with the defined delivery procedures
and meet the defined service levels (SLA).
Accountable for resolution of escalated problems and issues.
Measuring your perception of the service we provide.
Manage the performance of any partners, vendors or alliances engaged to deliver elements of the service.
Project Management & Service Transition
Holding your hand through every stage
Our professional project management services ensure the successful delivery of business change in your organisation using established best practice methodology.
With you every step of the way
From planning to closing phases of the project.
Giving you guidance, advice and support.
We align ourselves to the ITIL framework, seeing you through the entire project lifecycle.
Delivered in a controlled and governed way aligned to Prince2 methodologies
We have consultants, architects and technical advisors all working hand in hand to deliver projects.
VAR & Resale
One stop shop for all your IT needs
No need for multiple suppliers when everything can be purchased through one supplier.
Hardware and software procurement
Hardware and software maintenance
Book a FREE consultation
Find out where there is space for change in your business, and how you are performing against your competitors.