Putting all your technology requirements in one IT provider’s basket
With an increasing number of businesses choosing to partner with just one IT provider, this has raised questions over whether procuring a single technology supplier is the right move. At Timico, we believe it absolutely is.
From enabling remote working applications to keeping data secure with firewalls, a business’ technology requirements are complex. Many choose to source their IT solutions from several providers, to best suit their needs. However, more and more businesses are deciding to place their trust in one single IT partner, in order to stay connected, productive and secure.
These decisions are often met with criticism. What if the relationship with the IT provider does not go to plan? Is it wise to put all your eggs in one basket?
Yet, at Timico, we know that choosing one supplier could digitally transform a business’ IT infrastructure. We have worked with several businesses as an all-in-one services provider, and it certainly has its benefits.
One IT provider means one point of contact
Day to day business communications are critical to operations. However, juggling several different suppliers can be complex and time-consuming. By choosing one reliable IT provider, it is a much simpler process. The IT Officer can form a close working relationship with its contact and rely on them for technology architecture, implementation approach and recommended operating systems. In doing so, this removes complicated processes and duplication.
If an IT issue arises, liaising with multiple suppliers could result in opposing methods being offered and varying levels of support – a challenge itself when time is of the essence.
The chosen provider can pick up the issue and if need be, contact their different IT departments themselves to find a quick solution. All areas of the business can then work together to address the issue quickly and effectively, and to put processes in place that avoid further problems down the line.
Covid-19 has put financial strain on businesses and industries. But, by choosing one IT supplier, companies will save considerable costs in the future. They will not need to go out to tender each time they need to evolve the digital infrastructure as businesses will have the reliability and flexibility of one provider.
It also makes monitoring and controlling spend more straight-forward. All expenses and billing can be accounted for with one invoice from one company. Also, it is easier to anticipate any additional costs in the future.
Covid-19 has taught many businesses that technology solutions may need to be implemented at a moment’s notice. Whether its Microsoft Teams Voice or a new cloud-based telephony solution like MiCloud Flex from Mitel, this technology needs to run alongside high levels of bandwidth, good broadband and security applications.
A single supplier will ensure that all its services and solutions are able to work together to provide high quality results for the business. What’s more, it should be easier to adapt and add new services to the IT infrastructure without any issues rising.
Timico is one of the few IT managed services providers who provide an abundance of services from connectivity through to end user support. To discuss your IT requirements, book in your free consultation today and speak with the experts about your digital transformation.
We deliver Connectivity, UC&C, Cloud & Hosting, Security and IT Managed Service Solutions to our customers, through Service Operations based in Newark, Winnersh, Telford and London.