Skip to content

        • Connectivity
        • Connectivity solutions ranging from basic broadband connections, through to fully managed, innovative SD-WAN solutions providing an always-on, dynamic connection that will automatically select the best path for your network traffic.

        • Unified Comms
        • With a pedigree in fixed and mobile communications, cloud voice, and cloud-based Productivity tools, Timico’s unified and converged services enables your end-users to work and collaborate more effectively, where when and how they need.

        • Cloud & Hosting
        • Our leading edge cloud and data centre services range from simple Hosting and Data Protection right through to complex hybrid cloud deployments and Public Cloud solutions utilising Microsoft Azure, enabling you to focus on what you do best.

        • IT Managed Services
        • We deliver IT managed services so you can focus your resources on creating client value. Our capability extends from the end-user device right through to the Public Cloud, offering a single point of contact for all IT services and support.

        • Security
        • No matter what level of protection your business needs, we've got 1st class security management and applications at the ready - our job is to keep your business safe from unwanted threats and attacks.

        • Hospitality & Leisure
        • Helping hospitality & leisure brands and operators to increase brand loyalty and enhance guest experience digitalisation.

        • Professional & Financial Services
        • Helping professional & financial services firms to create client value and capture long term advantage, by enabling digitalisation and increasing return on talent.

        • Retail
        • Helping retailers increase lifetime value and enhance customer experience by supporting an omnichannel strategy.

        • Public Sector & Not For Profit
        • Enabling Public Sector & NFP organisations to increase their impact by embracing technology to create additional value, drive digital transformation and efficiencies.

        • Construction & Manufacturing
        • Enabling construction & manufacturing organisations the flexibility to connect and manage projects effectively.

        • Commercial
        • Enabling commercial organisations to succeed and take you into a digital world, where change can happen and there's no limit.

        • Strategic Partnerships
        • We have excellent relationships with a series of strategic partners that enable us to provide you with a comprehensive range of business-enabling solutions.

        • Our Commitments
        • We have grown rapidly over the past 15 years, and so has our commitment to implement and improve support for our colleagues, customers and our local community.

        • Compliance and Security
        • Security and compliance are important factors of managed services, that are absolutely essential to the security and integrity of your business.

        • Meet the Team
        • We have built a world class executive team that use their extensive experience across all sectors to inspire our team to drive the growth and success of our business.

  • Blog
  • Support
  • Log-in

BLOG

Teams updated as Microsoft makes move from Skype

converged managed solutions it cloud provider digital transformation microsoft teams skype for business happy

Microsoft Teams is fast becoming an all-in-one collaboration kit and this week received updates that were previously exclusive to Skype for Business. While both Teams and Skype are Microsoft products, functionality differences have caused businesses to typically choose one over the other. This will no longer be a consideration of Teams vs Skype for Business as they will eventually become one and the same, creating a more robust platform that smoothly integrates the Microsoft ecosystem for the best user experience.    

Microsoft first alluded to the merge back in September 2017, and have since then expanded Teams with new messaging, meeting and calling capabilities that make it the primary client for intelligent communications in Office 365. So, here’s everything you need to know about their latest roundup:  

  • New meetings and calling features in Teams 
  • New tools in the Admin Center for IT administrators to upgrade to Teams-Only mode 
  • Group Call Pickup, an enhancement to the current call group feature that enables users to create custom groups and have colleagues answer their calls when they are not available 
  • Call Park, a feature that lets a user place a call on hold in the Teams service in the cloud. When a call is parked, the service generates a unique code for call retrieval; and 
  • Shared Line Appearancean enhancement to the delegation feature that lets a user choose a delegate to answer or handle calls on their behalf. 

Why the change? 

Simple user experience and not being overrun with applications is the latest demand that has driven the phrase ‘one hand to shake’. By merging Skype for Business with Teams, Microsoft are making more than just a unified communication product, they are making a definitive collaboration tool, all in one place. According to Microsoft CEO Satya Nadella, the vision is that “Microsoft teams will bring together chat, meeting, notes, Office, Planner, PowerBI, and a host of extensions and applications to help teams get work done.” 

Teams functions similarly to Slack and offers a threaded view of group and private conversations. You can access these conversations through a user-friendly interface that lets you chat with co-workers, share files and notes, and even contribute to project boards.  Interestingly, Teams also allows users to create sub-conversations. For example, if your development team is comprised of UI and Backend developers, they can form their own sub-conversations in the same channel to discuss their own independent ideas while still remaining part of the group.  

As a Microsoft Gold Partner, Timico can answer any questions you have surrounding the transition from Skype for Business to Microsoft Teams. Whether you are an existing customer or you are interested in the implementation of collaboration tools, our portfolio of products and converged managed services can drive digital transformation and keep you ahead of the game. Contact us today for more information.  

 

 

Timico

Timico delivers Connectivity, UC&C, Cloud & Hosting, Security and IT Managed Service Solutions and to its customers, through Service Operations based in Newark, Winnersh, Telford and London.

Feb 8, 2019

More great content you might be interested in

WFH: Maximise your productivity

There has now been such an unusual role reversal with the vast majority of employees working from home with some having to go to work. And instead of waiting for a delivery or finishing early for your child’s assembly, we’re doing it to help protect the vulnerable and save lives. Our last blog touched on…
Read More

COVID-19 update

The government advice around COVID-19 is fast developing so we’d like to proactively advise you of any changes to Timico as further announcements change the way we work. The UK Government announced on 23 March 2020 that the single most important action we can all take in fighting coronavirus, is to stay at home in…
Read More

Public Cloud Repatriation

There is a growing trend of what technology analysts are calling Public Cloud repatriation – businesses bringing partial workloads and storage back in-house or to private environments, utilising hybrid or multi-cloud solutions – often driven by challenges such as spiralling costs. I’m a strong believer that multi-cloud solutions are the way forward in any cloud…
Read More

Book a FREE consultation

Find out where there is space for change in your business, and how you are performing against your competitors.