Skip to content

        • Connectivity
        • Connectivity solutions ranging from basic broadband connections, through to fully managed, innovative SD-WAN solutions providing an always-on, dynamic connection that will automatically select the best path for your network traffic.

        • Unified Comms
        • With a pedigree in fixed and mobile communications, cloud voice, and cloud-based Productivity tools, Timico’s unified and converged services enables your end-users to work and collaborate more effectively, where when and how they need.

        • Cloud & Hosting
        • Our leading edge cloud and data centre services range from simple Hosting and Data Protection right through to complex hybrid cloud deployments and Public Cloud solutions utilising Microsoft Azure, enabling you to focus on what you do best.

        • IT Managed Services
        • We deliver IT managed services so you can focus your resources on creating client value. Our capability extends from the end-user device right through to the Public Cloud, offering a single point of contact for all IT services and support.

        • Security
        • No matter what level of protection your business needs, we've got 1st class security management and applications at the ready - our job is to keep your business safe from unwanted threats and attacks.

        • Hospitality & Leisure
        • Helping hospitality & leisure brands and operators to increase brand loyalty and enhance guest experience digitalisation.

        • Professional & Financial Services
        • Helping professional & financial services firms to create client value and capture long term advantage, by enabling digitalisation and increasing return on talent.

        • Retail
        • Helping retailers increase lifetime value and enhance customer experience by supporting an omnichannel strategy.

        • Public Sector & Not For Profit
        • Enabling Public Sector & NFP organisations to increase their impact by embracing technology to create additional value, drive digital transformation and efficiencies.

        • Construction & Manufacturing
        • Enabling construction & manufacturing organisations the flexibility to connect and manage projects effectively.

        • Commercial
        • Enabling commercial organisations to succeed and take you into a digital world, where change can happen and there's no limit.

        • Strategic Partnerships
        • We have excellent relationships with a series of strategic partners that enable us to provide you with a comprehensive range of business-enabling solutions.

        • Our Commitments
        • We have grown rapidly over the past 15 years, and so has our commitment to implement and improve support for our colleagues, customers and our local community.

        • Compliance and Security
        • Security and compliance are important factors of managed services, that are absolutely essential to the security and integrity of your business.

        • Meet the Team
        • We have built a world class executive team that use their extensive experience across all sectors to inspire our team to drive the growth and success of our business.

  • Blog
  • Support
  • Log-in

BLOG

Digitisation or Digitalisation: Explained for your Business

Digitisation or Digitalisation? We settle the difference once and for all.

Due to the success of our IT Transformation Guide for Ambitious Businesses we felt we would spend a moment distinguishing the difference between two common buzzwords of the business dialect, Digitisation or Digitalisation?

Before the digital age, society operated with functional and material processes. A newspaper was your primary source of information, now of course, you can access the news of the world at the click of a button. This is due to the digital revolution, a continuous evolving network. We can call the process of turning the analogue into the digital: Digitisation.

A robot shaking hands with a man

When digitalisation meets Stephen King

1. Digitisation is the conversion of changing the analogue to the digital. 

For example, changing bank statements that would traditionally be sent via mail into an app or digital format. Easy. Here’s a few more:

  • Changing an article from a hand-written document to a digital copy
  • Storing patient records on private computers instead of in material folders

Now that we are familiar with digitisation, what is digitalisation? The terms have been confused with one another countless times, let’s take a closer look.

2. Digitalisation is how this new digital world will impact people and work

I’ll explain. This is about sociality. For example, meetings held remotely by video conference; digitalisation has allowed us to bypass the logistics of getting everyone together in a meeting room, we can now talk together virtually while being in separate places. More examples are:

  • self-service checkouts instead of a working cashier
  • customers who shop online via ecommerce websites

So how does this apply to your business?

There are countless examples of organisations that got left behind because they did not adapt in time for the digital revolution. This remorseless and ever-changing sphere requires an IT solution that adapts and succeeds with change. Because digital is not going anywhere soon.

The challenge of digitisation is less in the reception of digital data, and more in knowing what to do with the data and how to respond to it. This is where digitalisation comes in. For industrial systems and others, digitalisation takes the form of connecting, processing, and reacting to data. A relatively recent example of digitalisation within the finance sector is the uprising of blockchain, underpinning digital currencies and automatically executed smart contracts. This idea of automation is a key component of digitalisation.

Effecting the Mid-Market

Mid-sized businesses are affected by both digitisation and digitalisation. They are big enough to have huge quantities of digital data of their own, not to mention the data available from customer interactions, social media, and other sources. However, they are often not big enough to hire data scientists to make sense of the data. Their systems, especially those put in place before growth happened, may not be expandable to cope with ever increasing amounts of data now coming their way. Understanding The Role of Digital Transformation in your Business can help you stay on top of the digital game.

“It’s imperative to have an IT solution that can adapt and succeed within an ever-evolving professional sphere.”

Likewise, plans for business expansion can be hampered by the limits of IT systems and networks bought previously for more modest needs. Small business solutions do not scale well to meet mid-sized needs. They lack manageability, flexibility in security, and possibilities to bring together data from different sources for analysis and business insights. Timico provide the complete IT solution for your business.

Key Considerations

Functionality, affordability, and adaptability are key considerations for mid-sized companies. These businesses must have future-proofed solutions that are also simple enough to manage, and secure enough to protect customer, employee and company data.

Want to read more? Read our FREE The IT Transformation Guide for Ambitious Businesses to find out the key considerations businesses should take in to account when considering digitisation or digitalisation.
Timico are leading providers of IT solutions for the Mid-Market.

Timico

Timico is a managed service provider that delivers world-class connectivity, workplace and cloud technology to over ten thousand customers.

Jul 10, 2018

More great content you might be interested in

CX in the Financial Services Industry

Customer Experience (CX) is becoming a major differentiator when it comes to consumer buying patterns across all industries. Traditionally, financial services have been slow to adopt digital CX and have been product led in their strategies, but with the rise of the challenger bank, putting more pressure on the high street and Artificial Intelligence (AI)…
Read More

4 days, 700 sessions and 18,000 delegates, Cisco Live 2020 marked the start of a new decade with some intriguing insight into the future of networks and the Internet.

Boiling this down into the clear themes and learnings is a considerable challenge given the breadth and depth of the subjects being addressed, however here are the ‘Top Five’ takeaways from us here at Timico.   The worlds of operational technology (OT) and information technology (IT) are more intertwined, this demands a new approach. As…
Read More

My journey through the TUPE process – I wasn’t just part of a tick box exercise

The purpose of TUPE (Transfer of Undertakings – Protection of Employment) is to protect employees if a business in which they are employed by, changes hands; I know this well because I have been through the TUPE process several times throughout my career, and previously it’s always felt much like a business requirement – something…
Read More

Book a FREE consultation

Find out where there is space for change in your business, and how you are performing against your competitors.