Arcus Cloud Services Acquisition

We are delighted to announce our latest acquisition of Arcus Cloud Services Limited (ACS), the Amazon Web Services (AWS) public sector advanced consulting firm. The acquisition will be key in strengthening our portfolio of services, enabling us to continue delivering high-value digital transformation solutions for our customers. ACS is a Cambridge-based cloud native organisation. It focuses…

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To celebrate Computer Security Day on 30th November, our cyber security experts have provided their top tips for ensuring your business stays connected, productive and secure during this challenging time.  Having begun in 1988, Computer Security Day is now acknowledged around the world. It encourages people to stay on top of their computer security and…

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MERAKI WIRELESS

Very few technology brands have developed the level of trust around security and quality as Cisco. From the Command Line Interface models of routing and switching to the latest Meraki devices, Cisco’s name is one that all technology specialists are familiar with, and respect.   Much of the business’ success is derived from their ability to understand their customers’ needs.…

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For businesses seeking agility, SD-WAN is a clear attribute to attain. However, while the benefits of optimised routing for business-critical applications, simplified remote working enablement and fast deployment are attractive to many organisations, the security that underpins the network is often questionable and forgotten about.  However, as businesses around the world have come to expect…

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E-commerce platform 

The retail online market is thriving. In 2020, an additional £4.5bn of UK online sales was generated and now, a staggering 17.2 million people are shopping via e-commerce platforms only.  Driving sales via your e-commerce platform  It is no surprise, therefore, that to drive sales, retailers are increasingly moving online and harnessing their e-commerce platforms. In today’s climate, where people have been required to…

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Battery Energy Storage 

We are proud to announce that we have invested in a pioneering battery energy storage system (BESS), as part of our commitment to improving our sustainable and energy efficiency credentials.  Partnering with Energy Optimisation Solutions (EOS), the lithium-ion battery system was installed at our head office and datacentre in Newark-on-Trent. Furthermore, the BESS is the first of three to…

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contact centre solutions

For businesses in the manufacturing sector, call centre solutions are now a fundamental aspect of day-to-day operations. Customer support has always been a key factor in return business. However, customer experience (CX) is no longer in the hands of the representative – contact centre solutions today play a major role in the customer journey before a representative even sees them in the support queue.   Customers want…

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UCAAS

Mitel’s UCaaS solution, MiCloud Flex has aligned the UC&C world with other information technology elements. The solution, which utilises Google’s artificial intelligence and machine learning capabilities, has put call centre staff on the front foot at a time when online customer support has never been more crucial.   With the ability to direct social media messaging, calls, video and chat to a single platform, and then pull up a customer’s entire…

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IT provider

With an increasing number of businesses choosing to partner with just one IT provider, this has raised questions over whether procuring a single technology supplier is the right move. At Timico, we believe it absolutely is.   From enabling remote working applications to keeping data secure with firewalls, a business’ technology requirements are complex. Many choose to source their IT solutions from several providers, to best suit their needs. However, more and more businesses are deciding to place their trust in one…

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ISO 27017

We are delighted to announce that Timico has become one of the first organisations to achieve the ISO 27017 (Cloud Security) certification with Alcumus ISOQAR, extending the scope of our existing ISO certifications.   ISO 27017 is a security standard issued by the International Organisation of Standards and was achieved by our team in collaboration with Teamwork IMS. Developed for cloud service providers and users, it ensures a safer cloud-based…

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